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Customer Survey

It is an old phrase that offers wise words even today. The best time to give us feedback about your service experience at J.S. Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At J.S. Automotive we seek to provide remarkable customer service, therefore, sharing even the smallest detail about your service helps us improve.

Thank you for your feedback,
J.S. Automotive

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

associations

WHAT OUR CUSTOMERS SAY

My wife's 5-yo Ford Edge developed a dead battery on Christmas day. We were able to jump start it, and drive it in to JS Auto in Grantham. Chris was kind enough to fit us in the next day, when they opened, run the full diagnostics, and install a new battery. They were fully booked that whole week, and had one person out sick, but he was able to fit us in even after the holiday. As usual, they were thorough, and did a great job. My wife and I are very appreciative of their going the extra mile to help their customers! Dave, 12/26/2023